FAQs

Our order process is efficient and transparent:

1. Requirement Confirmation and Initial Communication: Customers submit their requirements, and we confirm and discuss specific details within 12-24 hours.
2. Quotation and Proposal: The quotation will be completed within 1-2 business days, along with a technical proposal.
3. Custom Design and Development: Once the quotation is confirmed, the standard custom development cycle is 10-15 business days. For multi-functional PCBA products, including hardware design, PCBA design, and software development, the cycle is typically 25-30 days.
4. Sample Confirmation and Modifications: We provide samples for customer confirmation. Sample approval typically takes 5-7 business days, with adjustments made based on feedback.
5. Mass Production and Quality Inspection: After sample approval, the production cycle is 15-20 business days, ensuring that every detail meets the standard.
6. Delivery and After-Sales Service: Once production is completed, the delivery time is typically 2-5 business days, and we provide comprehensive after-sales service to ensure customer satisfaction.

We are recognized and trusted by industry-leading clients such as Lightspeed, Square, AppCard, and Celestica. By choosing us, you will have a long-term reliable partner. We not only have strong R&D and production capabilities but also offer custom services to ensure products meet your specific requirements. Furthermore, our products are certified internationally, ensuring top-quality standards, competitive pricing, and timely delivery.

We have a over 5000-square-meter production facility, equipped with advanced production equipment and an experienced engineering and R&D team. This enables us to efficiently produce and continuously drive technological innovation. We offer tailored production solutions for each project, ensuring that products are produced efficiently and precisely.

Yes, we offer comprehensive custom services covering all aspects from hardware design to software development, ensuring that every customer’s specific needs are precisely met. Our custom services include:

• Hardware Design and Development: We customize the product appearance, structure, and functionality according to customer needs, ensuring the product fits perfectly with the application scenario.
• PCBA Design and Optimization: We provide a complete range of services from circuit design, PCB layout, assembly, and testing, ensuring efficient and reliable electronic performance.
• Software Development and Customization: We develop embedded systems, drivers, and applications to ensure seamless integration between software and hardware for optimal performance.
• Function Testing and Verification: We conduct strict function tests and quality verifications to ensure that the product meets the customer's high standards.
• Production and Delivery Support: We provide comprehensive support from small batch samples to large-scale production, ensuring timely delivery and guaranteed quality.

We are certified with ISO 9001 and ISO 13485:2015, strictly following international quality management standards to ensure that every product meets the highest industry standards. Our medical products are also certified by FDA, CE, MDR, and other relevant certifications.

We specialize in the design, development, manufacturing, and distribution of POS stands, tablet charging stations, Pogo Pin charging docks, retail charging solutions, consumer electronics accessories, and related products, offering high-quality solutions for retail, medical, and industrial applications.